Our Values

Valentine group 2We Value Dignity

We value the uniqueness of each person and work to ensure their right to privacy. We respect the cultures, values, beliefs and traditions of those we encounter through our work. We honor everyone’s talents, contributions, and accomplishments. We encourage development of each individual’s full potential.

We Value Integrity

We say what we mean and we do what we say. We communicate openly and honestly and behave ethically. We demand the best of ourselves. We each represent our facility and accept shared accountability for our actions.

We Value Service

We work to make a difference in people’s lives and in our communities. We strive for excellence by anticipating, meeting, and exceeding expectations. Teamwork, cooperation, and partnership are essential to our success. We continually improve our services, skills and programs through learning and innovation. We responsibly manage all of our resources.

We Value Compassion

We recognize and respond to the emotional, spiritual, and physical needs of all the people we serve. We create a caring environment conducive to healing, growth and well-being for all, including those with whom we work. We strive to protect and promote quality care.

Our Mission

Our mission is to improve the lives of the residents we serve. We commit our skills and resources to the benefit of the whole person by providing the finest in health care, while addressing the physical, emotional and spiritual needs of individuals and their families.

Testimonials

"I want to thank you and the entire staff at both Riverbend and Flatrock River Lodge for all the kindness and compassionate care that mother has received over the past eight years. The people are first rate and are very hard working. Thank you for helping both of us during this challenging yet wonderful time!"
- Family of M.S.
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